How Owner Churn Impacts Residential Property Management
This content was originally published in our property management newsletter, Pillow Talk. Sign up here. Owner churn is one of those problems that’s so complex, it can paralyze a residential property management business. There are many qualitative causes, many time-consuming fixes, and it’s often a lagging indicator, meaning it could be caused by something that happened […]
From Manual Spreadsheets to a Successful Exit – Hear From DD Garzon
Last year Blanket teamed up with the NARPM Women’s Council of Property Managers to develop the Leading Women in Property Management program. This program brings women role models to the forefront of our industry and showcases their leadership abilities and property management expertise. Our goal is to encourage more women in property management to step […]
Navigating Economic Shifts and Leveraging NARPM – Hear from Jennifer Ruelens
Last year Blanket teamed up with the NARPM Women’s Council of Property Managers to develop the Leading Women in Property Management program. This program brings women role models to the forefront of our industry and showcases their leadership abilities and property management expertise. Our goal is to encourage more women in property management to step […]
The 2026 Growth Playbook for Residential Property Managers
This content was originally published in our property management newsletter, Pillow Talk. Sign up here. One of the many reasons residential property management is so interesting is that experiences vary widely. You could ask a property manager from California and one from Texas or Florida the same question and get two completely different answers. For example, […]
Blanket Awarded 2025 Affiliate of the Year by NARPM®
October 23, 2025 — Orlando, Fl — Blanket, the Property Retention and Growth Platform for third-party residential property managers, is proud to announce it has been named Affiliate of the Year at the 2025 National Association of Residential Property Managers (NARPM®) Annual Convention & Trade Show. The Blanket team was surprised with the announcement during […]
Sales Needs a Rebrand
This content was originally published in our property management newsletter, Pillow Talk. Sign up here. What kind of person do you picture when you hear the word “sales?” There are several stereotypes you could draw from. Are you picturing someone selling reams of paper over the phone in a Pennsylvania office? Or are you picturing a […]
She Makes the Difference
Meet the 2025 Leading Women in Property Management Leading Women in Property Management is an exciting new program designed and produced by the NARPM Women’s Council of Property Managers, in conjunction with Blanket, meant to showcase the leadership abilities, unique strengths, and property management expertise women bring to the industry. By doing so, we hope […]
L’chaim to Life! – What the Number 18 Means for Property Managers
This content was originally published in our property management newsletter, Pillow Talk. Sign up here. In my mother-tongue of Hebrew, letters have a numerical equivalent. The letter “chet” (ח) corresponds to 8. And the letter “yud” (י) corresponds to 10. Add them together and you get 18. Coincidentally, chet and yud also come together to form […]
Use Exit Interviews to Increase Retention
This content was originally published in our property management newsletter, Pillow Talk. Sign up here. With an average industry client churn rate of 20-25%, owner churn is a big problem for residential property managers. And the first step to getting it under control is figuring out why it happens. Typically, owners churn because they sell, or […]
Sell Trust, Not a Dream
This content was originally published in the Pillow Talk Newsletter. Sign up here. If you’re selling clients a dream, then you’re setting yourself, and them, up for failure. Property management is the opposite of an exact science, meaning no matter how hard you work and how much you prepare, things will inevitably go wrong. If […]
