This issue of Pillow Talk, our weekly newsletter, went out by email on July 14, 2026. Get the next one.Editor's note, October 2026: This issue describes Blanket as it was when it was sent. Product names, packages and features have changed since, and some work differently today. By default, every message the AI drafts waits for your team's approval before it sends.
Hey friend,
Sagi here, Co-founder and CTO of Blanket.
Welcome to edition #2 of Pillow Talk Innovations, the newsletter where I share Blanket product updates, new releases, and explain the tech that powers them.
ICYMI: The AI Client Relationship Manager
Two months ago, we launched the first-ever AI Client Relationship Manager for property managers called Super PM.
The initial response was amazing! Since getting it in the hands of PMs, a lot of interesting use cases have emerged.
Here are the top 4:
Use Case #1: Automated Workflows
The use case with the most enthusiasm is automated workflows. One partner is using Super PM to reduce the number of questions their team gets from owners about their monthly statements by generating plain-language explanations they include with the statement. Tell it what information to include, where to find it, when to build it, and it automatically generates a draft to review. Set it up once and it saves as a recurring task. The only time added to the workflow is the review time.
Compare that to doing it manually: Exporting ledgers, deciphering them, writing the summary, copy and pasting, formatting, and editing. Super PM cuts a task like this from hours to minutes.
Use Case #2: Owner-ready Visuals
Super PM can turn property data into owner-ready visuals in seconds.
Prompt Super PM to create a vacancy report based on the last 12 months, and then turn it into an aesthetically pleasing infographic that wears your brand you can share with owners. Much better for the owner than reading a dense paragraph or a spreadsheet. And MUCH better for you than slogging away for hours in Canva.
Use Case #3: On-demand Analysis
Use Super PM to quickly create and adjust pro formas based on a wide variety of scenarios and assumptions.
During a renewal, one partner wanted to see how different rent concession amounts would impact the property’s performance for the year. They prompted Super PM to adjust the pro forma based on different amounts so they could decide the best course of action to get the unit leased and keep the owner happy.
Use Case #4: Tailored Action Plans
Our Retention Manager flags risks but doesn’t tell your team how to mitigate them. Super PM does.
Based on your internal retention policy and the owner’s preferences, Super PM will diagnose a property issue, like a vacancy, and suggest a plan that retains the owner.
Good night 😴
Sagi Medina
Co-founder, CTO
Pillow Talk
Get the next issue.
Unfiltered property management commentary - plus the tech shaping its future. Free, every week.
