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Pillow Talk archive

69 issues since June 2025: unfiltered property management commentary from Lior Abramovich, plus the tech shaping the industry.

2025

  1. Use Exit Interviews to Increase Retention

    Learn how exit interviews help residential property managers uncover why owners leave and improve retention.

    #9 · CommentaryRetentionLior Abramovich

  2. Make Your Owner Onboarding an Experience

    Improve owner retention by turning your owner onboarding into a memorable experience that builds trust in the first 100 days.

    #8 · CommentaryGrowthLior Abramovich

  3. The Unexpected Role of Asset Managers

    In single-family rentals, the role of asset managers is to help owners make smart investment decisions—even when the best choice is selling.

    #7 · CommentaryProperty ManagementLior Abramovich

  4. Why the Single-Family Rental Market Needs Asset Managers

    The single-family rental market lacks investment guidance. Discover why property managers are uniquely positioned to become asset managers.

    #6 · CommentaryProperty ManagementLior Abramovich

  5. When Helping Owners Helps You

    Helping increase owner cash flow can boost retention and revenue. Learn how 1031 exchanges and renovations benefit property managers.

    #5 · CommentaryProperty ManagementLior Abramovich

  6. The Irony of AI in Property Management

    Is AI replacing property managers? Discover why the real value of AI in property management is making your business more human, not less.

    #4 · CommentaryGrowthLior Abramovich

  7. Use Debriefs to Improve Your Property Management Business

    Learn how debriefs help your property management business capture institutional knowledge, improve onboarding, and build strong processes.

    #3 · CommentaryRetentionLior Abramovich

  8. Best Company Structure for Asset Management

    Explore the three common property management models and which is best suited for delivering asset management services

    #2 · CommentaryProperty ManagementLior Abramovich

  9. Sell Trust, Not a Dream

    Property management isn’t problem-free. Here’s why setting honest expectations builds trust, improves owner experience, and reduces churn.

    #1 · CommentaryGrowthLior Abramovich

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