2026
- "How are you getting new owners?"
How are property managers getting new owners? Referrals led the answers in a Property Management Mastermind thread, then paid lead gen. How to use both.
- Increase your close rate with AI personalization
Better personalization is the single greatest thing many PMs can do to lift their close rate. How AI makes it affordable for every prospect, no extra BDMs.
- Four Asset Management Revenue Streams
Four ways to turn advisory work into owner-side revenue: CapEx and renovation planning, growth advisory, financial decision support and premium tiers.
- Let’s set the record straight
Asset management means two different things. The nuance behind the confusion, why it matters to single-family owners, and how PMs can offer it at scale.
- The 2026 Growth Playbook for Residential Property Managers
The 2026 residential property management growth playbook: learn how to grow revenue, improve retention, and adapt to declining lead volume.
2025
- Sales Needs a Rebrand
Is sales really about persuasion? Discover why sales stereotypes persist and how ethical, discovery-based selling can rebuild trust.
- Bigger Isn’t Always Better
89.6% of single-family rentals belong to mom-and-pop landlords. Why that makes property management hard to scale, and gives small operators a moat.
- The Purple Cow Law
This week, I’m talking about how to leverage the Purple Cow Law in property management.
- The Key Element Behind Word of Mouth
Owner referrals have a $0 marginal cost, and referred customers make 31–57% more referrals. Why going above and beyond is the key to word of mouth for PMs.
- Make Your Owner Onboarding an Experience
Improve owner retention by turning your owner onboarding into a memorable experience that builds trust in the first 100 days.
- The Irony of AI in Property Management
Is AI replacing property managers? Discover why the real value of AI in property management is making your business more human, not less.
- Sell Trust, Not a Dream
Property management isn’t problem-free. Here’s why setting honest expectations builds trust, improves owner experience, and reduces churn.