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Pillow Talk archive

69 issues since June 2025: unfiltered property management commentary from Lior Abramovich, plus the tech shaping the industry.

2026

  1. Retain

    Retain, recapped: the Blanket package built to help property managers keep owners, from Super PM to the branded Investor Dashboard, as of August 2026.

    #4 · InnovationsProductSagi Medina

  2. A New Reason Owners Churn

    This week, I’m breaking down a post from Todd Ortscheid about the cash yield trap, and why it matters to PMs.

    #49 · CommentaryRetentionLior Abramovich

  3. Lessons from 10k Reports

    Property Analyzer V3: more accurate rental estimates from a new scoring model, a five-tier comp quality scale, more comps and redesigned reports.

    #3 · InnovationsProductSagi Medina

  4. The Industry's First Client Success Certification

    An invitation to From Lead to Loyal, the August 4, 2026 live event on the Owner Experience Management Certification for property management teams.

    Special · CommentaryCompanyLior Abramovich

  5. From Lead to Loyal

    Property management teams are trained to manage everything except the owner relationship.

    Special · InnovationsCompanySagi Medina

  6. Introducing the Industry’s First Client Success Training Track

    Blanket and Property Management University launch the Owner Experience Management Certification, a client success training track for PM teams.

    #48 · CommentaryCompanyLior Abramovich

  7. ICYMI - Super PM

    Two months after Super PM launched, the four use cases property managers were finding for the AI Client Relationship Manager.

    #2 · InnovationsProductSagi Medina

  8. Venting Vs. Problem Solving

    Venting vs. problem solving, a leadership framework: if your team brings you feelings, they need empathy. If they bring you facts, they need a fix.

    #47 · CommentaryProperty ManagementLior Abramovich

  9. Introducing Innovations

    Introducing Lead Finder, Blanket's outbound prospecting tool for property managers: auto-built service areas, PM-specific filters and smart ranking.

    #46 · InnovationsProductSagi Medina

  10. Are Big Investors Banned?

    What Section 901 of the ROAD to Housing Act means for institutional single-family rental investors: no outright ban, a two-year limit and many carve-outs.

    #45 · CommentaryInvestingLior Abramovich

  11. Why is PM so Tight-knit?

    This week, I’m sharing why I think property management is such a tight-knit community.

    #44 · CommentaryProperty ManagementLior Abramovich

  12. The Power of Calling Your Property Management Clients

    A quarterly phone call costs 20 minutes. The operators who make them consistently keep more doors. Here's why it works.

    #43 · CommentaryRetentionLior Abramovich

  13. The PM Trends Report

    The 2026 PM Trends Report, broken down: four owner archetypes, why owners own rentals, and the premium services half of them will pay their PM for.

    #42 · CommentaryProperty ManagementLior Abramovich

  14. Let’s set the record straight

    Asset management means two different things. The nuance behind the confusion, why it matters to single-family owners, and how PMs can offer it at scale.

    #41 · CommentaryGrowthLior Abramovich

  15. The Property Management Crossroads

    Commodity or premium property management? Why owners will pay for premium services, and Property Management Inc.'s partnership with Blanket.

    #40 · CommentaryCompanyLior Abramovich

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